• (解决方案)macOS 10.14系统下的ApowerREC无法进行录制
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    张小白
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    (解决方案)macOS 10.14系统下的ApowerREC无法进行录制

    查看 : 1532 回复 : 14 赞 : 0 #1

    根据一些用户反馈,在macOS 10.14系统下使用最新版本的ApowerREC时,出现点击开始录制,但是工具栏上显示的录制时长为0000,并且一直保持不动的情况。为了解决这个办法,我们提供以下解决方案。

    【方案一】

    首先,请您在电脑上打开“系统偏好设置”—“安全性与隐私”;

    然后,点击“隐私”—“麦克风”,勾选“ApowerREC”就可以了。

    【方案二】

    如果以上方案无法解决您的问题,请您将ApowerREC电脑端的日志文件发送给我们,以便开发人员为您解决问题。

    首先,点击软件右上角图标,选择“帮助”——“反馈”;


    然后填写好您的联系方式,以及将问题详细描述,勾选“发送日志文件”(默认已勾选),最后点击“提交”即可。

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    (解决方案)macOS 10.14系统下的ApowerREC无法进行录制
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    491858917
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    #2

    我是根本就打不开了软件

    Process:               Apowersoft Screen Recorder [871]

    Path:                  /Applications/Apowersoft Screen Recorder.app/Contents/MacOS/Apowersoft Screen Recorder

    Identifier:            com.apowersoft.ApowersoftScreenRecorder

    Version:               1.2.2 (1.5.3)

    App Item ID:           1030681467

    App External ID:       828771519

    Code Type:             X86-64 (Native)

    Parent Process:        ??? [1]

    Responsible:           Apowersoft Screen Recorder [871]

    User ID:               501


    Date/Time:             2018-11-14 22:47:28.670 +0800

    OS Version:            Mac OS X 10.14.1 (18B75)

    Report Version:        12

    Bridge OS Version:     3.1 (16P1065)

    Anonymous UUID:        F293FA65-9931-F4E7-EF28-FBCECE6BCDA2


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    (解决方案)macOS 10.14系统下的ApowerREC无法进行录制
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    491858917
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    #3

    后面很长,不一一发了,给客服反馈过,一直没音信


    回复
    • avatar
      • 芙蕖 :

        您好,这些报错的信息需要发工单给我们的技术同事哈,如果没有及时回复您只需留下您填写的邮箱,我们会帮您查询一下情况。录屏王可能对你这个系统兼容性不太好,建议您使用我们另外一款录屏软件Mac ApowerREC。您到官网下载安装试试:

        https://www.apowersoft.cn/record-all-screen

      • 2018-11-15 09:48 回复
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    (解决方案)macOS 10.14系统下的ApowerREC无法进行录制
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    玩圈
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    #4

    打不开,也是最新系统

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    (解决方案)macOS 10.14系统下的ApowerREC无法进行录制
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    玩圈
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    #5

    好了,好了。10.14.3系统


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    (解决方案)macOS 10.14系统下的ApowerREC无法进行录制
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    18571647615
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    #6

    Process:               ApowerREC [1282]

    Path:                  /Applications/ApowerREC/ApowerREC.app/Contents/MacOS/ApowerREC

    Identifier:            com.apowersoft.ApowerREC

    Version:               ???

    Code Type:             X86-64 (Native)

    Parent Process:        ??? [1]

    Responsible:           ApowerREC [1282]

    User ID:               501


    Date/Time:             2019-08-04 23:01:33.059 +0800

    OS Version:            Mac OS X 10.14.5 (18F132)

    Report Version:        12

    Anonymous UUID:        04EC30B7-F584-FC19-A612-5C2833A02DDE


    Sleep/Wake UUID:       628CAA47-9738-40A1-80D4-12A50C071886


    Time Awake Since Boot: 20000 seconds

    Time Since Wake:       10000 seconds


    System Integrity Protection: enabled


    Crashed Thread:        0


    Exception Type:        EXC_CRASH (Code Signature Invalid)

    Exception Codes:       0x0000000000000000, 0x0000000000000000

    Exception Note:        EXC_CORPSE_NOTIFY


    Termination Reason:    Namespace CODESIGNING, Code 0x1


    kernel messages:


    VM Regions Near 0 (cr2):

    –> 

        __TEXT                 00000001062e7000-00000001063be000 [  860K] r-x/rwx SM=COW  


    Thread 0 Crashed:

    0                                 0x0000000113536000 _dyld_start + 0


    Thread 0 crashed with X86 Thread State (64-bit):

      rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000

      rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x00007ffee9918910

       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000

      r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000

      rip: 0x0000000113536000  rfl: 0x0000000000000200  cr2: 0x0000000000000000

      

    Logical CPU:     0

    Error Code:      0x00000000

    Trap Number:     0



    Binary Images:

           0x1062e7000 –        0x1063bdfff + (0) <75ED1E46-DE88-3DD8-9E3A-D84C3F09746A> 

           0x113535000 –        0x11359f6ef + (655.1.1) <CE635DB2-D47E-3C05-A0A3-6BD982E7E750> 


    External Modification Summary:

      Calls made by other processes targeting this process:

        task_for_pid: 0

        thread_create: 0

        thread_set_state: 0

      Calls made by this process:

        task_for_pid: 0

        thread_create: 0

        thread_set_state: 0

      Calls made by all processes on this machine:

        task_for_pid: 10483

        thread_create: 0

        thread_set_state: 0


    VM Region Summary:

    ReadOnly portion of Libraries: Total=2168K resident=0K(0%) swapped_out_or_unallocated=2168K(100%)

    Writable regions: Total=8400K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8400K(100%)

     

                                    VIRTUAL   REGION 

    REGION TYPE                        SIZE    COUNT (non-coalesced) 

    ===========                     =======  ======= 

    STACK GUARD                       56.0M        1 

    Stack                             8192K        1 

    __DATA                             452K        3 

    __LINKEDIT                         880K        2 

    __TEXT                            1288K        2 

    shared memory                        8K        2 

    ===========                     =======  ======= 

    TOTAL                             66.6M       11 


    Model: iMac18,2, BootROM 172.0.0.0.0, 4 processors, Intel Core i5, 3.4 GHz, 8 GB, SMC 2.40f0

    Graphics: kHW_AMDRadeonPro560Item, Radeon Pro 560, spdisplays_pcie_device, 4 GB

    Memory Module: BANK 0/DIMM0, 4 GB, DDR4, 2400 MHz, 0x802C, 0x344154463531323634485A2D3247334532202020

    Memory Module: BANK 1/DIMM0, 4 GB, DDR4, 2400 MHz, 0x802C, 0x344154463531323634485A2D3247334532202020

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x16E), Broadcom BCM43xx 1.0 (7.77.61.2 AirPortDriverBrcmNIC-1305.8)

    Bluetooth: Version 6.0.12f1, 3 services, 27 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: APPLE HDD HTS541010A9E632, 1 TB

    USB Device: USB 3.0 Bus

    USB Device: My Passport 25E2

    USB Device: USB3.0 Hub

    USB Device: Keyboard Hub

    USB Device: Apple Keyboard

    USB Device: Bluetooth USB Host Controller

    USB Device: FaceTime HD Camera (Built-in)

    USB Device: USB2.0 Hub

    USB Device: Wacom Intuos Pro L

    Thunderbolt Bus: iMac, Apple Inc., 41.1


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    (解决方案)macOS 10.14系统下的ApowerREC无法进行录制
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    #7

    MAC版本是10.14.5,买了之后录制成功一次,第二次就出现闪退,卸载重装后无法录制,一直时间在0000上,安装本帖回复的下载链接后,出现闪退,日志在楼上。急用需录屏 ,请技术人员抓紧帮忙解决。


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    • avatar
      • paulline :

        您是否已经按照本帖的方法设置麦克风的隐私权?

        另外,建议您到官网下载最新版软件使用,

        若还是无法录制,

        请您按照方案二提交日志,技术人员看过您使用情况后为您解决问题,

        谢谢!

      • 2019-08-05 09:12 回复
    (解决方案)macOS 10.14系统下的ApowerREC无法进行录制
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    Spring
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    #8

    Process:               ApowerREC [29463]

    Path:                  /Applications/ApowerREC/ApowerREC.app/Contents/MacOS/ApowerREC

    Identifier:            com.apowersoft.ApowerREC

    Version:               ???

    Code Type:             X86-64 (Native)

    Parent Process:        ??? [1]

    Responsible:           ApowerREC [29463]

    User ID:               501


    Date/Time:             2019-08-12 19:53:23.773 +0800

    OS Version:            Mac OS X 10.14.6 (18G87)

    Report Version:        12

    Bridge OS Version:     3.0 (14Y904)

    Anonymous UUID:        11BFE954-8DE4-305F-727A-29A95173ED71


    Sleep/Wake UUID:       3D5AC1E9-BEC3-4B7F-9002-CB1C67225382


    Time Awake Since Boot: 120000 seconds

    Time Since Wake:       40000 seconds


    System Integrity Protection: enabled


    Crashed Thread:        0


    Exception Type:        EXC_CRASH (Code Signature Invalid)

    Exception Codes:       0x0000000000000000, 0x0000000000000000

    Exception Note:        EXC_CORPSE_NOTIFY


    Termination Reason:    Namespace CODESIGNING, Code 0x1


    kernel messages:


    VM Regions Near 0 (cr2):

    –> 

        __TEXT                 000000010ba6c000-000000010bb3e000 [  840K] r-x/rwx SM=COW  


    Thread 0 Crashed:

    0                                 0x0000000115f98000 _dyld_start + 0


    Thread 0 crashed with X86 Thread State (64-bit):

      rax: 0x0000000000000000  rbx: 0x0000000000000000  rcx: 0x0000000000000000  rdx: 0x0000000000000000

      rdi: 0x0000000000000000  rsi: 0x0000000000000000  rbp: 0x0000000000000000  rsp: 0x00007ffee4193bf0

       r8: 0x0000000000000000   r9: 0x0000000000000000  r10: 0x0000000000000000  r11: 0x0000000000000000

      r12: 0x0000000000000000  r13: 0x0000000000000000  r14: 0x0000000000000000  r15: 0x0000000000000000

      rip: 0x0000000115f98000  rfl: 0x0000000000000200  cr2: 0x0000000000000000

      

    Logical CPU:     0

    Error Code:      0x00000000

    Trap Number:     0



    Binary Images:

           0x10ba6c000 –        0x10bb3dff7 + (0) <24AE3332-8254-398D-A74B-D97944CBEBEB> 

           0x115f97000 –        0x1160016ef + (655.1.1) <D3E77331-ACE5-349D-A7CC-433D626D4A5B> 


    External Modification Summary:

      Calls made by other processes targeting this process:

        task_for_pid: 0

        thread_create: 0

        thread_set_state: 0

      Calls made by this process:

        task_for_pid: 0

        thread_create: 0

        thread_set_state: 0

      Calls made by all processes on this machine:

        task_for_pid: 110586

        thread_create: 0

        thread_set_state: 0


    VM Region Summary:

    ReadOnly portion of Libraries: Total=2100K resident=0K(0%) swapped_out_or_unallocated=2100K(100%)

    Writable regions: Total=8400K written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=8400K(100%)

     

                                    VIRTUAL   REGION 

    REGION TYPE                        SIZE    COUNT (non-coalesced) 

    ===========                     =======  ======= 

    STACK GUARD                       56.0M        1 

    Stack                             8192K        1 

    __DATA                             448K        3 

    __LINKEDIT                         832K        2 

    __TEXT                            1268K        2 

    shared memory                        8K        2 

    ===========                     =======  ======= 

    TOTAL                             66.5M       11 


    回复
    • avatar
      • paulline :

        hi,

        您在打开软件时是报错还是录制过程中报错?您当时录制的是什么画面呢?

        请您描述您具体的操作,以便我们为您解决问题。

        另外,

        您使用的REC版本是?最新版为V1.2.7.16,请您在官网下载最新版使用:

        https://www.apowersoft.cn/record-all-screen

      • 2019-08-13 09:34 回复
回复: (解决方案)macOS 10.14系统下的ApowerREC无法进行录制
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